Terms and Conditions
CLUB - TERMS AND CONDITIONS OF SERVICES
01. OUR ROLE PREDATORS SAFARI CLUB.
Club - Tanzania's Professional Tours & Safari operator our role is to design
tours and itineraries to fit the requirements of our customers. The nature of
our business is wholesale and retail holiday company specialist for safari and
adventure tours, Mountain Trekking, Honeymoon, Beach Holiday, Business Travel,
Confrence to Tanzania, Kenya and beach holidays to Indian Ocean Island of
Zanzibar, Pemba and Mafia Island. In doing so, we may use independent suppliers
or third party for the provision of selected services. However we accept
responsibility for the proper performance of your contract with us subject to
the following booking conditions.
02. BOOKING WITH PREDATORS SAFARI CLUB.
To make your booking with Predators Safari Club please make sure you have the
correct names of all the clients and for tours and safaris, we will required the
clients full name, nationality, full address and flight arrivals details. Up on
confirmation, we will hold your booking for 7 days from the time we have
confirmed a tour, before the cancellation rules apply. If you need longer time
please let us know. If a tour or hotel is fully booked we will try to offer you
a similar option or we reserve the right to re-route the Itinerary without no
loss on activities.
03. TRAVELLING WITH CHILDREN'S CHILD POLICIES.
Club welcomes family travelling with there children and we have well trained
driver guides which they known how to take care of children's, how ever its
entire parents responsibility to take care of there children and well being.
over 12 year most of the camps charge adult rates only reduction on park entry
under 3 years sharing with 2 fully paid adults - No Chage.
1 Child 4
to 12 year sharing room with parents 2 fully paid adult - 30% reduction of Adult
1 or 2
Children age 4 to 12 occupying there own room - 20% reduction of Adult.
All the prices are US$ based on costs at the time of publication. We reserve the
right to change the prices at any time before your booking is confirmed. If
there is any changes we will confirm to you In writing together with our
confirmation of your booking..
Predators Safari Club we required a deposit of 25% must be paid latest 5 days
after our confirmation of booking. The remaining amount must be paid latest 45
days before commencement of our tours and safari. We accept all the payment can
be paid by direct bank transfer or Cash on arrival or Travellers Cheque
(Surcharges may apply for Travellers Cheque 2% & Credit Card 5%Payments) or by
Credit Card VISA or MASTER CARD 5% Surcharges apply. If payments have not been
received in time, we reserve the right to cancel your booking without notice.
Credit Card payment VISA or MASTER CARD 5% Surcharges apply, you will required
the following details to be fax to us front and back of your credit card photo
copy, a details of your full billing address, amount authorisation with your
signature, proof of your billing address, copy of passport and driving license.
Predators Safari Club Cancellation Policies & fees: More than 46 days before
arrival 50% of total costs. 35 days before arrival 75 % of total costs. 35 ays
or less before arrival: 100 % of total costs or No Show. In any case all
cancellation refund will apply with US$100.00 per person administration charges
will be deducted. In some cases more strict cancellation rules apply and in some
cases like bookings of hotels and transfers only, we will be able to refund you
more depending on our direct costs involved. Cancellations Claim must be made in
writing. In the unlikely event that if we have to cancel a tour for any reason
we If possible we will try and offer the choice of an alternative arrangement or
you will receive a full refund. We will do our outmost to inform you about any
cancellations earliest possible and latest 14 days before commencement of our
tours and Safari.
We reserve the right to make changes to our Itinerary by re-route, changes on
brochure and Web side details and arrangements both before and after the booking
has been made and confirm. Most changes will be minor and in the favour of the
client, but if we have to do significant changes you will be notified at the
earliest possible opportunity. In such cases you will have the opportunity to
accept the changes (and maybe the difference in price) or to receive a full
refund of your tour price.
08. FORCE MAJEURE
Force Majeure means those circumstances where the performance of our contract
with you is prevented or affected by reasons of war, threat of war, civil
strife, industrial dispute, terrorist activity, natural or nuclear disaster,
fire, adverse weather conditions, government actions and all similar events
beyond our control. In these circumstances, we shall not be liable for any
compensation or otherwise responsible for any expenses or losses the client
might incur. If we are forced to cancel, delay, curtail or change the
arrangements in any way, or where performance or prompt performance of our
contractual obligations is prevented or affected.
Each package requires the organisation of transport, meals, Park entrance fees,
accommodation and or other facilities or services. Predators Safari Club has no
direct day to day control over its suppliers lodges, Camps, Beach Resort,
International or Domestic Airline, Park wardens. Accordingly Predators Safari
Club accepts no responsibility for any kind of loss, injury, damage, accident,
delay, irregularity and or inconvenience which may be occasioned by any defect
in any object including a vehicle or local internal charter flight utilised by
any supplier for the supply of any service or by an act or omission of any
supplier or its servants or agents. Predators Safari Club shall not be liable
for any loss or expense arising from the loss of property, cancellation or
limitation of the tour however caused, save only to the extent that such loss of
baggage, cancellation or limitation was caused by the Predators Safari Club
negligence. If Vehicle breakdown, sickness, death or accident interrupts a tour,
Predators Safari Club shall not be liable for any cost or expense arising there
from, save only to the extent that such Vehicle breakdown, sickness or accident
was caused by Predators Safari Club - wilful act or gross negligence. shall not
be liable for any refund or compensation, either total or partial, of passage
money paid. Predators Safari Club recommends that the client advise passengers
to take out necessary Comprehansive Travel insurance to protect the passengers
against such event's. If you wish to Make any claims we need to receive
customers claim in writing within 21 days after the end of our services under
the contract. Where any payment is made, you will assign to Predators Safari
Club or our insurers any right you may have to pursue any third party in
relation to the claim and provide us with your full co-operation. Carriers etc:
In respect of Air, Sea and Rail carriers, Overland vehicles, Rent a Car, Camps
and hotel owners our liability is in all cases limited as if we were
carriers/hoteliers within the appropriate international conventions.
Furthermore, all transport is provided subject to the relevant carrier's
conditions of carriage, some of which may limit or exclude their liability to
you, often in accordance with international conventions. General: Please note
our responsibilities and obligations apply only in respect of those services,
which we agree to arrange or provide on your behalf. We cannot accept any
liability for any services which you arrange on your own. Its essential each for
client every client taking tour with us must have fully comprehensive travel
Insurance and Insurance for flying doctor from US$70 per person.
Should any problem occur, please advise both Predators Safari Club and the
service supplier hotel, lodges, Camps etc in question immediately, as most
problems can be solved on the spot. Should you remain dissatisfied, please write
to us setting out the complaint in detail within 21 days of the end of our
services under the contract. We cannot accept responsibility for any complaints,
damage, loss or death, which are not notified entirely in accordance with this
clause on section 09. Should any legal dispute arise it must be settled in
Arusha - Tanzania - East Africa and any compensation will be settled as per law
of Tanzania and in Tanzania local currency.
Last Updated 20/March/2008