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PREDATORS SAFARI CLUB: COVID-19

Predators Safari Club • Apr 06, 2020

Predators Safari Club approach to COVID-19 

With the outbreak of COVID-19 (Coronavirus), we understand the concerns in planning travel right now. We’re aware of the current uncertainty we face in regards to the virus and would like to reassure you that we at Predators Safaris remain up to date and will continue to monitor the situation as it unfolds. With the ever-changing circumstances, our focus is on the safety of our guests, both current and future. 

 

In the interest of our staff’s wellbeing, our office in Tanzania (Arusha ) is temporarily closed until further notice. Because many of our staff don't have Internet or Wi-Fi facilities at their homes, it limits our options of working remotely from home. 

 

This will be your point of contact during April/May 2020 for any new enquires or to discuss current bookings:

 

Please contact Predators:

Email: info@predators-safaris.com  

WhatsApp and direct mobile : +255 754 562 254

 

EXISTING BOOKINGS:

If you are due to travel before the end of May and we have not been able to connect with you, please contact us immediately. We want to talk through all the possible options. We're doing everything we can to try and give you as much flexibility as possible, and we are currently negotiating with all our partners across Tanzania & Kenya.

 

NEW BOOKINGS:

As we liaise with our partners across Africa, we are also looking to give our new travellers as much flexibility as possible and as such have put in place the below policy, which will apply to most bookings. This has been secured with a number of our leading suppliers, and we are in discussions with many more. Your travel consultant will reconfirm the exact policy that will apply to your trip before it is confirmed.

 

Peace of Mind policy:

For all bookings made until 31 May 2020, should you decide it is not safe to travel as a result of the COVID-19 virus:

•  You can postpone your booking to a future travel date within 12 months of the original travel date.

•  You will be responsible for covering any variation in price based on the cost of your new dates as a result of availability and seasonality.

•. If you do not travel within 12 months of the original travel date, standard terms and conditions shall apply.

 

All safaris booked from June onwards are unaffected.  If this changes, we will be in touch with you.

 

Travel insurance:

For those that have purchased or are considering purchasing insurance for your trip, we strongly recommend that you contact your insurer to establish whether you are covered as a result of COVID-19. Some insurers are now excluding COVID-19 from cancellation policies, so you would not be covered if you have to cancel your trip because of something related to COVID-19. Some policies purchased before these changes are unaffected.

 

Travel Advice:

Please use the following links for travel advise:

UK – https://www.gov.uk/foreign-travel-advice

US – https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/

Rest of the world https://www.who.int/emergencies/diseases/novel-coronavirus-2019

 

We sincerely appreciate your support and understanding.  We are committed to assisting you and your clients during these uncertain times

 

Stay safe,

 

The Khan Family


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